British Columbia State of Emergency

TekSavvy正在仔细监测不列颠哥伦比亚省洪水紧急状态. In an effort to ensure our customers are connected, TekSavvy在12月31日前免除澳门十大赌厅app下载BC客户数据使用的任何超量费用, 2021. Our team is here to help through self-serve in the MySavvy customer portal, or by phone at 1-.

TekSavvy正在仔细监测不列颠哥伦比亚省洪水紧急状态.  Learn More

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International calling without paying an arm and a leg? MOM KNOWS BEST!

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Don't hold out. Turn up the volume with one of our sweet phone packages!

Package Features & 好处 TekTalk Basic TekTalk Premium TekTalk Unlimited
Port Your 电话 Number    
Local Calling    
North America Long Distance $0.029/minute 100 minutes included  
来电显示    
911年基本    
Call Forwarding    
Call Rejection    
Do Not Disturb    
Three-道路 Calling    
Call Transfer    
SimRing    
Advanced Voicemail    
来电显示 Block    
Visual Call Waiting    
TekTalk Portal    
Package Price
$995
$1495
$2295

Powerful VoIP Hardware you can depend on.

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Get it for only $49.95 when you sign up
International Long-Distance Rates
国家 国家 Code Standard Rate (Per Minute) Mobile Rate (Per Minute)
Please select 国家
Afghanistan 93 $0.287 $0.152
阿尔巴尼亚 355 $0.060 $0.090
阿尔及利亚 213 $0.087 $0.140
American 萨摩亚 1684 $0.054 $0.054
安道尔 376 $0.042 $0.207
安哥拉 244 $0.061 $0.111
安圭拉岛 1264 $0.180 $0.244
Antarctica 672 $1.525 $1.525
Antigua and Barbuda 1268 $0.160 $0.160
Argentina 54 $0.008 $0.100
亚美尼亚 374 $0.090 $0.130
阿鲁巴岛 297 $0.127 $0.150
Ascension Island 247 $0.750 $0.750
Australia 61 $0.014 $0.037
奥地利 43 $0.016 $0.024
Azerbaijan 994 $0.150 $0.150
巴哈马群岛 1242 $0.050 $0.060
巴林 973 $0.090 $0.093
Bangladesh 880 $0.029 $0.030
巴巴多斯 1246 $0.109 $0.123
白俄罗斯 375 $0.300 $0.300
比利时 32 $0.021 $0.026
伯利兹 501 $0.280 $0.280
贝宁 229 $0.230 $0.230
百慕大 1441 $0.045 $0.039
不丹 975 $0.070 $0.081
玻利维亚 591 $0.100 $0.120
Bosnia and Herzegovina 387 $0.165 $0.200
博茨瓦纳 267 $0.080 $0.105
巴西 55 $0.008 $0.035
British Virgin Islands 1284 $0.150 $0.150
Brunei Darussalam 673 $0.033 $0.042
保加利亚 359 $0.008 $0.021
Burkina Faso 226 $0.220 $0.220
布隆迪 257 $0.150 $0.150
柬埔寨 855 $0.077 $0.077
喀麦隆 237 $0.235 $0.256
Cape Verde 238 $0.273 $0.350
Cayman Islands 1345 $0.079 $0.150
Central African Republic 236 $0.400 $0.400
乍得 235 $0.190 $0.190
智利 56 $0.014 $0.032
中国 86 $0.008 $0.008
Christmas Island 61 $0.015 $0.015
Cocos Islands 61 $0.015 $0.015
哥伦比亚 57 $0.026 $0.017
科摩罗 269 $0.361 $0.450
刚果 242 $0.200 $0.200
Cook Islands 682 $0.900 $0.900
Costa Rica 506 $0.027 $0.075
Cote Divoire 225 $0.240 $0.240
克罗地亚 385 $0.049 $0.050
古巴 53 $0.920 $0.920
塞浦路斯 357 $0.006 $0.023
Czech Republic 420 $0.022 $0.040
Democratic Republic of 刚果 243 $0.316 $0.350
丹麦 45 $0.007 $0.015
Diego Garcia 246 $1.120 $1.120
吉布提 253 $0.450 $0.450
多米尼加 1767 $0.109 $0.160
多米尼加n Republic 1809, 1829, 1849 $0.069 $0.069
East Timor 670 $0.550 $0.550
厄瓜多尔 593 $0.150 $0.150
埃及 20 $0.103 $0.120
El Salvador 503 $0.147 $0.170
Equatorial 几内亚 240 $0.280 $0.280
厄立特里亚 291 $0.316 $0.312
爱沙尼亚 372 $0.025 $0.040
埃塞俄比亚 251 $0.180 $0.175
Falkland Islands 500 $0.650 $0.650
Faroe Islands 298 $0.069 $0.184
斐济 679 $0.218 $0.220
芬兰 358 $0.032 $0.030
法国 33 $0.007 $0.035
法国 Guiana 594 $0.014 $0.036
法国 Polynesia 689 $0.300 $0.300
加蓬 241 $0.180 $0.180
冈比亚 220 $0.450 $0.450
乔治亚州 995 $0.100 $0.100
德国 49 $0.007 $0.030
加纳 233 $0.120 $0.120
直布罗陀 350 $0.050 $0.120
希腊 30 $0.013 $0.030
格陵兰岛 299 $0.520 $0.520
格林纳达 1473 $0.150 $0.150
Guadeloupe 590 $0.020 $0.078
关岛 1671 $0.023 $0.023
危地马拉 502 $0.103 $0.150
几内亚 224 $0.250 $0.250
几内亚-Bissau 245 $0.550 $0.597
圭亚那 592 $0.320 $0.282
海地 509 $0.220 $0.270
洪都拉斯 504 $0.150 $0.150
香港 852 $0.018 $0.023
匈牙利 36 $0.005 $0.030
冰岛 354 $0.013 $0.029
印度 91 $0.023 $0.022
印尼 62 $0.037 $0.051
Inmarsat Satellite - 870 870 $0.750 $0.750
Inmarsat Satellite - 871 871 $0.750 $0.750
Inmarsat Satellite - 872 872 $0.750 $0.750
Inmarsat Satellite - 874 874 $0.750 $0.750
伊朗 98 $0.096 $0.180
伊拉克 964 $0.080 $0.180
爱尔兰 353 $0.007 $0.032
以色列 972 $0.005 $0.015
意大利 39 $0.005 $0.028
牙买加 1876 $0.100 $0.100
日本 81 $0.022 $0.054
约旦 962 $0.060 $0.060
Kazakhstan 7 $0.007 $0.040
肯尼亚 254 $0.070 $0.070
基里巴斯 686 $0.750 $0.750
科威特 965 $0.066 $0.063
Kyrgyzstan 996 $0.146 $0.170
老挝 856 $0.075 $0.075
拉脱维亚 371 $0.015 $0.027
黎巴嫩 961 $0.115 $0.140
莱索托 266 $0.214 $0.267
利比里亚 231 $0.330 $0.260
利比亚 218 $0.230 $0.230
Liechtenstein 423 $0.090 $0.196
立陶宛 370 $0.080 $0.033
Luxembourg 352 $0.015 $0.029
澳门 853 $0.070 $0.070
马其顿 389 $0.080 $0.080
Madagascar 261 $0.400 $0.350
马拉维 265 $0.180 $0.220
马来西亚 60 $0.016 $0.023
马尔代夫 960 $0.300 $0.300
马里 223 $0.285 $0.330
马耳他 356 $0.005 $0.018
Mariana Islands 1670 $0.036 $0.036
Marshall Islands 692 $0.321 $0.321
Martinique 596 $0.013 $0.034
Mauritania 222 $0.250 $0.250
Mauritius 230 $0.200 $0.200
Mayotte Island 262 $0.100 $0.100
墨西哥 52 $0.003 $0.012
Micronesia 691 $0.250 $0.250
摩尔多瓦 373 $0.150 $0.150
摩纳哥 377 $0.050 $0.280
蒙古 976 $0.026 $0.026
Montenegro 382 $0.200 $0.200
Montserrat 1664 $0.200 $0.200
摩洛哥 212 $0.054 $0.150
Mozambique 258 $0.081 $0.150
缅甸 95 $0.130 $0.136
纳米比亚 264 $0.052 $0.094
瑙鲁 674 $1.339 $1.269
尼泊尔 977 $0.147 $0.146
Netherlands 31 $0.008 $0.035
Netherlands Antilles 599 $0.105 $0.140
新 Caledonia 687 $0.225 $0.225
新 Zealand 64 $0.013 $0.052
尼加拉瓜 505 $0.181 $0.200
尼日尔 227 $0.160 $0.160
尼日利亚 234 $0.038 $0.027
纽埃岛 683 $2.18 $2.18
Norfolk Island 672 $1.411 $1.714
North Korea 850 $0.700 $0.700
挪威 47 $0.007 $0.015
阿曼 968 $0.156 $0.250
巴基斯坦 92 $0.026 $0.036
帕劳 680 $0.290 $0.290
巴勒斯坦 970 $0.216 $0.258
巴拿马 507 $0.024 $0.050
Papua 新 几内亚 675 $0.580 $0.580
巴拉圭 595 $0.041 $0.028
秘鲁 51 $0.009 $0.038
Philippines 63 $0.129 $0.150
波兰 48 $0.013 $0.028
葡萄牙 351 $0.005 $0.031
Puerto Rico 1 $0.010 $0.010
卡塔尔 974 $0.237 $0.241
Reunion Island 262 $0.100 $0.092
罗马尼亚 40 $0.007 $0.023
俄罗斯 7 $0.022 $0.069
卢旺达 250 $0.150 $0.150
Saint Kitts and Nevis 1869 $0.200 $0.200
Saint Lucia 1758 $0.131 $0.200
Saint Vincent and the Grenadines 1784 $0.150 $0.200
萨摩亚 685 $0.350 $0.350
San Marino 378 $0.060 $0.060
Sao Tome and Principe 239 $0.961 $0.961
Saudi Arabia 966 $0.117 $0.140
塞内加尔 221 $0.200 $0.200
塞尔维亚 381 $0.090 $0.100
Seychelles 248 $0.150 $0.150
Sierra Leone 232 $0.450 $0.450
新加坡 65 $0.008 $0.008
Sint Maarten 1721 $0.171 $0.171
斯洛伐克 421 $0.008 $0.050
斯洛文尼亚 386 $0.013 $0.046
Solomon Islands 677 $1.350 $1.350
索马里 252 $0.483 $0.498
South Africa 27 $0.020 $0.026
South Korea 82 $0.014 $0.024
South 苏丹 211 $0.63 $0.63
西班牙 34 $0.005 $0.023
斯里兰卡 94 $0.140 $0.120
圣赫勒拿 290 $0.750 $0.750
St Pierre and Miquelon 508 $0.300 $0.300
苏丹 249 $0.181 $0.152
苏里南 597 $0.250 $0.250
Swaziland 268 $0.050 $0.150
瑞典 46 $0.003 $0.015
Switzerland 41 $0.015 $0.040
叙利亚 963 $0.086 $0.125
台湾 886 $0.017 $0.100
Tajikistan 992 $0.135 $0.135
坦桑尼亚 255 $0.190 $0.190
泰国 66 $0.008 $0.009
多哥 228 $0.397 $0.345
托克劳 690 $0.850 $0.850
汤加 676 $0.440 $0.440
Trinidad and Tobago 1868 $0.084 $0.090
突尼斯 216 $0.250 $0.250
火鸡 90 $0.034 $0.108
Turkmenistan 993 $0.147 $0.147
Turks and Caicos Islands 1649 $0.160 $0.160
图瓦卢 688 $1.000 $1.000
乌干达 256 $0.150 $0.150
乌克兰 380 $0.130 $0.140
单位ed Arab Emirates 971 $0.212 $0.216
单位ed Kingdom 44 $0.008 $0.046
乌拉圭 598 $0.057 $0.090
US Virgin Islands 1340 $0.021 $0.021
Uzbekistan 998 $0.060 $0.083
瓦努阿图 678 $0.800 $0.800
委内瑞拉 58 $0.020 $0.038
越南 84 $0.058 $0.068
Wallis and Futuna Islands 681 $0.800 $0.800
也门 967 $0.202 $0.203
赞比亚 260 $0.100 $0.100
津巴布韦 263 $0.110 $0.110

You've got questions. we've got answers.

Universal Network-Level Call Blocking will block any incoming calls where the caller ID does not conform to established numbering plans, like the North American Numbering Plan (NANP).

通用网络级调用阻塞的标准如下:

  • 的 caller ID for international originated calls with less than 3 digits or exceeds 15 digits.
  • 呼叫者ID包含一个不符合nnp下的有效格式的号码. For example:
    • 非10位号码(310 ~ xxxx等7位号码除外)
    • Calls coming from a single number ()
    • Calls coming from invalid area codes
    • 使用在电话号码i的第4位有0或1的号码进行呼叫.e.
    • Calls matching the telephone number of the person being called.

In 2018, the 加拿大广播电视和电信委员会(CRTC)授权 that all voice telecommunications service providers implement universal network-level call blocking by December 19, 2019. Universal network-level call blocking is a solution intended to reduce the number of unwanted illegitimate calls that Canadians receive, 并通过阻止公然的非法电话到达数百万加拿大人的手中.

这应该不会对您目前在澳门十大赌厅app下载的服务造成任何负面影响. Your phone service will continue to work as expected. TekSavvy将在12月19日之前实现通用呼叫阻断技术, 2019 on our TekTalk (Voice over 互联网 Protocol) network. 贝尔十大网博靠谱平台将于2019年11月30日之前在自己的手机上实施通用呼叫阻断技术 voice network, which will affect TekSavvy’s Home 电话 service.

这种通用调用阻塞的实现不应影响预期的调用. If you notice that you are no longer 接到您通常会接到的电话,请通过电话澳门十大赌厅app下载. Our team will investigate the matter for you.

是的,你仍然有能力管理你自己的被阻止的呼叫. We have multiple ways of doing so:

TekTalk Service

  • Selective Call Rejection 功能允许您创建一个最多50个电话号码的列表,将永远 have their calls rejected (a user-defined "blacklist"). 的se incoming calls are disconnected. To enable this feature, dial *60. To disable this feature, dial *80.
    When enabled, the caller will hear:
    中文:“很抱歉,您所呼叫的人不接您的电话。."
    法国: "Nous regrettons, 你们现在不能接受的人是谁."
    TekTalk Premium and Unlimited users can use the TekTalk Portal to customize how calls from the user-defined blacklist are handled. 例如,呼叫可以直接转语音邮箱,请求 caller to state their name before connecting the call (only available with Advanced Voicemail), or forward the call to another number.
    的 Selective Call Rejection feature is included in all TekTalk packages at no additional cost.
  • Anonymous Call Rejection 该功能将带有被阻止呼叫者标识的任何来电定向到一个标准化的 message, and then disconnected. To enable this feature, dial *77. To disable this feature, press *87.
    When enabled, the caller will hear:
    English: "We’re sorry, the party you are trying to reach is not accepting calls from private numbers. Please hang up, reverse your number privacy and try again."
    法国: "La personne que vous appelez n’accepte pas les appels provenant de numéros confidentiels. Veuiller recomposer de nouveau sans que votre numéro soit confidentiel."
    TekTalk Premium and Unlimited users can use the TekTalk Portal to forward anonymous calls to their voicemail after the standardized message, in addition to setting automatic time periods during which this feature is enabled.
    的 Anonymous Call Rejection feature is included in all TekTalk packages at no additional cost.

POTS Service

  • Call Privacy 要求被阻挡或未知号码的呼叫者表明自己的身份. Callers will need to 输入他们的10位号码或按“pound”释放他们的号码. A "Friends & Family password" and a "Selective Acceptance List" can be set up to allow certain callers to quickly bypass this feature, allowing the call to ring through without being intercepted. To use this feature, press *11 (or 1111 on rotary phones with a visual display) and follow the voice prompts.
    This feature is $3.00 per 月.

Whether you’re calling in North America or overseas, TekSavvy根据你的长途电话的活跃时间为你收费. 按分钟收费的日子一去不复返了,但澳门十大赌厅app下载也不按秒收费. 下面是TekSavvy计算长途电话收费的方法:

  • We do not bill at all for long distance calls under six seconds.
  • 6秒或6秒以上的长途电话至少按30秒计费.
  • 超过30秒的长途电话将按6秒加收话费. 这意味着呼叫被四舍五入到最接近6秒的倍数. For example, 长途电话时长为90秒,要按90秒计费, 但是持续92或95秒的通话将收取96秒的账单. One that lasts 97 seconds will be billed for 102 seconds.

TekTalk Accessibility FAQ's

TTY中继服务(也称为711)是文本到语音和语音到文本中继服务. In a TTY relay service call, the relay operator communicates with the person who has a hearing or speech disability via TTY (typewritten messages), 和没有听力或语言障碍的人通过声音交流.

TekTalk客户可全年365天、24/7免费拨打TTY电话. Access to TTY requires a TTY device.

TekSavvy提供ATA设备,可以配置为启用TTY服务. 如果您下订单时需要,请通知TekSavvy, 这样TekSavvy就可以在发货前对你的设备进行预先配置. 如果您在收到设备后需要进行此配置, 请澳门十大赌厅app下载的澳门十大赌厅app下载团队,澳门十大赌厅app下载很高兴与您远程设置.

TekSavvy does not support customer-brought ATAs, 但是澳门十大赌厅app下载可以帮你弄清楚如何为TTY配置你的ATA. Please contact 澳门十大赌厅app下载 at 1-.

  1. Using your TTY device, dial 711.
  2. Follow the prompts from the operator to place your call.

Important: If you are a POTS (traditional analog home phone) customer you can still make use of our TTY service! 的re is one catch though, we are unable to intercept the 711 dialing code through our POTS service. As such, you must dial 1- to use this service.

  1. If someone wishes to reach you for a TTY call, they can call (705) 222-3076 or toll-free 1-, and follow the prompts.
  2. 的 relay operator will need to know the phone number that you want to reach in order to complete the call.

IP relay services are text-to-voice and voice-to-text relay services, but run over 互联网 protocol. In an IP relay service call, the relay operator communicates with the person who has a hearing or speech disability via text and the person without a hearing or speech disability via voice. 残疾人使用一个连接到互联网的设备(例如.g. computer, laptop, wireless device) or a text messaging application to reach the relay operator. 没有残疾的人拨打免费电话就可以联系到中转操作员.

TekTalk客户可以免费使用这项服务,一年365天,每天24小时. Access to IP Relay service requires an 互联网 connection.

要设置IP Relay服务,TekSavvy将需要为您创建一个用户帐户. You can request this when you place your order, or contact TekSavvy at any time to create an IP Relay account. In order to set up your IP Relay account, you will need to select a username, and password, and provide the following information:

TekTalk客户可以免费使用这项服务,一年365天,每天24小时. Access to IP Relay service requires an 互联网 connection.

  • 的名字
  • Email address
  • 911 address (if you move, you must update your service address registered with TekSavvy – this address will be provided to emergency services in the event that a 9-1-1 call placed via IP Relay is disconnected before your location is confirmed)
  • Emergency contact name
  • Emergency contact number
  1. Log in to the IP Relay Portal with your username and password.
  2. In the lower right corner of the screen, click Chat.
  3. Click on ‘IP Relay’ username.
  4. A box will pop up – type your message into this box, and follow the instructions from the IP Relay Agent.

If someone wishes to reach you for an IP Relay call, 他们需要知道你的IP Relay用户名,才能进行语音到文本的通话. Voice users can call 1- to connect with an IP Relay operator.

You must be logged in to the IP Relay portal to receive calls. Log in to the IP Relay Portal with your username and password.

的 mobility of this service makes it very hard for TekSavvy and 9-1-1 operators to pinpoint the location of a 9-1-1 call. 一些传统电话供应商提供增强9-1-1服务(E911), which immediately connects a 9-1-1 call to an emergency call centre and automatically provides the 9-1-1 operator with the phone number and address of the caller.

然而, TekTalk provides Basic 9-1-1 该服务首先将911呼叫与国家紧急呼叫中心联系起来. 接线员会要求打电话的人向911接线员说明他或她的位置, and then the call taker will route the call to the emergency response centre serving that area. In the event that the 9-1-1 is disconnected or the caller cannot speak to confirm their location, the national emergency call centre will route the 9-1-1 call to the emergency response centre service the service address last registered with TekSavvy. Address registrations and updates may be done in your at MySavvy Portal.

9-1-1 calling will not function in the event of a power or broadband outage, or if your broadband service (whether provided by TekSavvy or another service provider) is suspended or disconnected.

When calling for emergency services from a TTY device, you should always dial 911 directly.

  1. Using your TTY device, dial 911.
  2. 的 call taker will chat with you in a TTY chat window.
  3. Advise the operator that this is an emergency, the type of emergency, and the location of your emergency right away.
  4. 的 operator will contact the proper emergency response centre on your behalf and relay information about the emergency and your location to the response centre.
  5. Do not disconnect, unless the operator asks you to.
  6. If you get disconnected, call back.

If you dial 711 instead of 911, the call taker will be able to transfer your call to a 911 call taker and proceed with the call. 然而, if your call is disconnected or you are unable to communicate with the 911 call taker before confirming the location of the emergency, the national emergency call centre will not have access to the service address last registered with TekSavvy. We recommend providing your location information immediately.

相对于增强9-1-1服务,通过IP Relay访问9-1-1有一定的限制, which is available on most “traditional” telephone services. 的 IP Relay operator may not know where you are calling from unless you provide accurate location information when asked.

You should keep your address information current with TekSavvy, as the operator may assume that you are at the 911 address submitted when you requested an IP Relay account in the event that your 9-1-1 call is disconnected before location can be confirmed.

Make sure that you and any users of IP Relay are familiar with the nature and limitations of the 9-1-1 calls placed using the service.

  1. Log in to the IP Relay Portal with your username and password.
  2. 登录到门户时,屏幕左下方有三个按钮. Click the appropriate button for your emergency.
  • 911 – Police
  • 911 – Fire
  • 911 - Ambulance

Confirm your emergency address location right away.

的 IP Relay Agent will confirm your address, contact 9-1-1, 然后把你的信息转送到各个紧急中心,直到它们不再需要为止, 澳门十大赌厅app下载已经派了适当的紧急救援人员到你的位置.

Do not disconnect, unless the operator asks you to.

If you get disconnected, call back.